Work Health and Safety Policies

Administration of First Aid Policy

First aid can save lives and prevent minor injuries or illnesses from becoming major. The ability to provide prompt basic first aid is particularly important in the context of an early childhood service, where Educators have a duty of care and obligation to assist children who are injured, become ill, or require support with administration of medication.


Our Service has a duty of care to provide and protect the health and safety of children, families, Educators and visitors of the Service.
This policy aims to support educators to:
  • Preserve life
  • Ensure that ill or injured persons are stabilised and comforted until medical assistance intervenes
  • Relieve pain if possible
  • Monitor ill or injured persons and promote recovery
  • Provide immediate and effective first aid to children or adults
  • Apply additional first aid if the condition does not improve
  • Ensure the environment is safe and other people are not in danger of becoming ill or injured.

Legislative Requirements

National Quality Standard (NQS)

Quality Area 2: Children’s Health and Safety 

2.1.1. Wellbeing and comfort – each child’s wellbeing and comfort is provided for, including appropriate opportunities to meet each child’s needs for sleep, rest and relaxation.

2.1.2. Health practices and procedures – effective illness and injury management and hygiene practices are promoted and implemented.

2.2. Safety – each child is protected.

2.2.1. Supervision – at all times, reasonable precautions and adequate supervision ensure children are protected from harm and hazard.

2.2.2. Incident and emergency management – plans to effectively manage incidents and emergencies are developed in consultation with relevant authorities, practiced and implemented.

Education and Care Services National Regulations

Children (Education and Care Services) National Law NSW

12. Meaning of serious incident.

85. Incident, injury, trauma and illness policies and procedures.

86. Notification to parents of incident, injury, trauma and illness.

87. Incident, injury, trauma and illness record.

88. Infectious diseases.

89. First aid kits.

97. Emergency and evacuation procedures.

136. First aid qualifications

161. Authorisations to be kept in enrolment record.

162. Health information to be kept in enrolment record.

168. Education and care service must have policies and procedures.

174. Prescribed information to be notified to Regulatory Authority.

176. Time to notify certain information to Regulatory Authority.

Who Is Affected?

  • child
  • educators
  • staff
  • management
  • families
  • visitors

Policy Implementation

First aid is the emergency aid or treatment given to persons suffering illness or injury following an accident and prior to obtaining professional medical services if required. It includes emergency treatment, maintenance of records, dressing of minor injuries, recognition and reporting of health hazards and participation in safety programs. Legislation that governs the operation of approved children’s services is based on the health, safety and welfare of children, and requires that children are protected from hazards and harm.
Management is responsible for:
  • Taking every reasonable precaution to protect children at the Service from harm and/or hazards that can cause injury
  • Ensuring that the following qualified people are in attendance at all times the service is providing education and care to children
    • at least one staff member or one nominated supervisor who holds a current ACECQA approved first aid qualification
    • at least one staff member or nominated supervisor of the service who has undertaken current approved anaphylaxis management training
    • at least one staff member or one nominated supervisor of the service who has undertaken current approved emergency asthma management training

(one staff member may hold one or more of the three qualifications)

  • Ensuring a risk assessment is conducted prior to an excursion to identify risks to health, safety, or wellbeing and specifying how these risks will be managed and minimised.
  • Ensuring that first aid training details are recorded and kept and are up to date on each staff member’s electronic record (on Deputy).
  • Ensuring there is an induction process for all new staff, casual and relief staff, that includes providing information on the location of first aid kits and specific first aid requirements and individual children’s allergies and individual medical management plans.
  • Ensuring that parents are notified when practicable or within 24 hours if their child is involved in an incident, injury, trauma or illness at the Service and that details are recorded on the Incident, Injury, Trauma and Illness Record.
  • Ensuring the Regulatory Authorities are notified within 24 hours if a child is involved in a serious incident, injury, trauma or illness at the Service.
  • Ensuring that staff members are offered support and debriefing subsequent to a serious incident requiring the administration of first aid.
  • Ensuring a resuscitation flow chart is displayed in a prominent position in the indoor and outdoor environments of the Service.
  • Keeping up-to-date with any changes in procedures for administration of first aid and ensuring that all Educators are informed of these changes.
  • Ensure the Incident, Injury, Trauma and Illness Record is kept until the child is 25 years of age.
A Nominated Supervisor/Responsible Person will:
  • Maintain a current approved first aid qualification
  • Support staff when dealing with a serious incident/trauma
  • Maintain an appropriate number of up-to-date, fully-equipped first aid kit( 1 x Kit A – main kit – located in a room accessible to all staff, Kit B – subsidiary kits – located in all other classrooms, the staff tea room, and the outdoor area)
  • Provide and maintain a transportable first aid kit that can be taken to excursions and other activities (located in the evacuation bag kept in the Managers office)
  • Monitoring the contents of all first aid kits and arranging the replacement of stock, including when the use-by date has been reached
  • Disposing of out-of-date materials appropriately
  • Ensure safety signs showing the location of first aid kits are clearly displayed
  • Ensure as many Educators as possible have first aid qualifications, anaphylaxis management training, and emergency asthma management training that are current and meet the requirements of the National Act and National Regulations and are approved by ACECQA.
  • Keep up-to-date with any changes in the procedures for the administration of first aid
  • Contact families immediately if a child has a head injury whilst at the Service
  • Ensure that appropriate documentation, using iAuditor, is being recorded by Nominated Supervisors in regards to incidents, injury, trauma and illnesses and the administration of first aid. Documentation of the following must be recorded;
    • Full name and age of the child
    • Circumstances leading to the incident, injury, trauma or illness (including any symptoms)
    • Time and date
    • Details of action taken by the service including any medication administered, first aid provided or
    • Medical personnel contacted
    • Details of any witnesses
    • Full name of any person the service notified or attempted to notify, and the time and date of this
    • Signature of the person making the entry, and time and date of this.
Educators will:
  • If qualified, implement appropriate first aid procedures when necessary.
  • Maintain current approved first aid qualifications, and qualifications in anaphylaxis management and emergency asthma management, as required
  • Refresh their CPR and administration of auto-injector device training annually
    • CPR course offered to all staff every January
    • ASCIA anaphylaxis course completed through Ohana’s Learning Management System
  • Ensure that all children are adequately supervised while providing first aid and comfort for a child involved in an incident or suffering trauma
  • Ensure that the details of any incident requiring the administration of first aid are recorded on the Incident, Injury, Trauma and Illness Record accurately.
  • Conduct a risk assessment prior to an excursion to identify risks to health, safety or wellbeing and specifying how these risks will be managed and minimised
Parents will:
  • Sign service records of accidents or injuries that have occurred, acknowledging they have been made aware of the incident and the first aid treatment that was given to the child.
  • Provide the required information for the Service’s medication record
  • Provide written consent (via the enrolment record) for service staff to administer first aid and call an ambulance if required.
  • Be contactable, either directly or through emergency contacts listed on the child’s enrolment record, in the event of an incident requiring the administration of first aid.
  • Notify Centre Manager of equipment they use out of the first aid kit that may need to be replaced
First Aid
The Approved Provider of the service will ensure that first aid kits are kept in accordance with the National Education and Care Service Regulations
All First Aid Kits at the service must:
  • Be locked, with the key hung, up high, on a hook next to the Kit
  • Be suitable for the number of employees and children and sufficient for the immediate treatment of injuries at the Service.
  • Not contain paracetamol. This is to be kept in the Managers office in a locked drawer/cupboard.
  • Be simply identifiable and easily accessible to staff and educators
  • Our Service will display a well-recognised, standardised first aid sign to assist in easily locating first aid kits. Signage will comply with AS 1319:1994 – Safety Signs for the Occupational Environment.
  • Be constructed of resistant material, be dustproof and of sufficient size to adequately store the required contents
  • Be checked every 6 months, by the HR Manager (First Aid Officer) using the First Aid Kit Audit on iAuditor, to ensure the contents are as listed and have not degraded or expired and that the sterile packages are still sealed.
  • Be provided in each work vehicle.
  • First Aid Kits must be taken on excursions and be attended by First Aid qualified educators.
  • Be maintained in proper condition and the contents restocked as required.

First Aid Kit Checklist

Our Service will use the Safe Work Australia’s First Aid in the Workplace Code of Practice to guide what to include in a first aid kit.

There are two types of kits at the Service. This is to ensure that there is not an oversupply of stock, and equipment is easy to find. The two types of kits are:

  • Kit A – Main Kit – Located in either the toddlers or preschool room.
  • Kit B – Subsidiary Kits – Located in all other classrooms, the staff tearoom and the outdoors area. Contains more frequently used stock only.

Please see the attached checklist
First Aid Kit Checklist – Main Cabinet
First Aid Kit Checklist -Subsidiary


If the child is known to have anaphylaxis, the parent/carer is required to supply an EpiPen for the child. This EpiPen will be located in the medication cabinet, along with the mediation plan, in the classroom that that child attends.


Administering First Aid Procedures – Injuries
If a child is injured whilst at the service, immediate action must be taken to administer first aid.  An educator will determine what action is required dependent on the severity of the injury.
  • In the case of a minor injury, e.g. small cut, graze, etc., the wounded area will be cleaned and a dressing applied. To alleviate swelling, an icepack will be applied and monitored.
  • If the injury is of a more serious nature the Nominated Supervisor or Responsible Person on duty will be notified. Basic first aid will be conducted whilst the severity of the injury is determined. The relevant people will be contacted, e.g. parents if the injury is of a nature where they would be monitored at home, or if necessary an ambulance will be called.  This would be in the case of a serious head, eye or mouth injury, or if there is a suspected broken limb. Triple 000 would be called followed by the parents.
  • In the event of a trauma 000 would be called immediately for an ambulance
  • An Incident, Injury, Trauma and Illness record will be conducted using iAuditor.

Policy Source

Australian Children’s Education & Care Quality Authority. (2014).

Early Childhood Australia Code of Ethics. (2016).

Guide to the Education and Care Services National Law and the Education and Care Services National Regulations. (2017).

Guide to the National Quality Standard. (2020).

Revised National Quality Standard. (2018).

Safe Work Australia First Aid in the Workplace Code of Practice:

Safe Work Australia Legislative Fact Sheets First Aiders:

Policy Review

Policies are reviewed regularly by management, employees, parents and any interested parties to ensure that they comply with Laws, Regulations and Guidelines.

Change Date
Policy created. February 1, 2016
Policy reviewed. December 1, 2017
Policy reviewed. Sources checked for currency. Details of iAuditor updated. May 7, 2019
Minor formatting changes. Additional information added regarding EpiPens. Sources checked for currency. First Aid list checklists added August 24, 2020
Update Epipen location June 30, 2021