In deciding to bring all our bookings and enrolments processes back inhouse, we would like to welcome Anne Cochrane to the Enrolment Specialist role. Based out of our Korora Administration office, Anne will be the new liaison person for all our centres in providing enrolment and onboarding of all new families. Anne is a Mum…

As part of an ongoing business review, we identified a need for more robust support at each of our centres. As a result, we have restructured some of our individual centre manager functions and the role they play in their centre. Alice Jessup has been appointed as the Group Centre Administrator. She will be working…

As we work through the new way of the world with COVID-19, it has become apparent when we have been talking to parents that there is a great deal of confusion with when a child is sick or becomes sick when in care. We believe this confusion exists, both from a parents perspective and with…

The last few months have been trying for many of our families, our educators and businesses in general. With large numbers of families withdrawing their children at the beginning of the Pandemic, as a business, we had to make many difficult decisions. Our educators entered into agreements with their hours reduced as a result of…

One of the primary forms of daily communication that we use with families is posting messages and alerts via the Xplor system. Previously these were known as ‘admin posts’. On the Home app, they are referred to as ‘Messages’. These messages can be accessed via the ‘Accounts’ tab. As the Home app becomes fully integrated with our…

Your New Finance Dashboard The new Home App now lets you view more of your financial details than ever before. You can view your account balance, your statement, your childcare subsidy percentage, and our current Client Written Agreement (CWA). The app also has your Childcare Centres phone number and the Centrelink call centres number, on…

The Federal Government requires that all children that attend our Centre have recorded their arrival and departure times. The best practice is for this to be completed by the person that is dropping off or picking up. Xplor Home has made this process as quick and easy as possible, as we know that the drop-off and…

As of next week, we are wanting to roll-out a new way of communicating with you; it is called Xplor Home. Xplor Home is a new automated platform that Xplor has created to assist us in more effectivity communicating with our families. It shows your child’s learning, health & wellbeing details (including sleep, nutrition, toileting…